Found a fraudulent amt on our credit bill after coming back from Europe..
Weird, never spent the amt so we disputed.. Bank responded, saying that there’s a signature found of the sales advice.. We scratched our head and could not reconcile the facts.. So we asked for a copy of the advice..
Finding : Signatory on the advice not equal to Bank record signatory
Bank Response : We are sorry to inform you… we can’t do anything.. according to regulation, if there is signatory found.. you have to pay…
Our response : Duh… Signatory found but it doesn’t match.. And we are liable for the deal.. If this is case, why we even need signatory at the back of the credit card.. Can’t understand how the banks work.. [Scratch head]
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